Refund policy

Return & Refund Policy

Last Updated: June 30, 2026

Thank you for shopping with estoreall.shop, operated by SOLANKI ENTERPRISE. We strive to provide quality products and a smooth shopping experience.

Please read our Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

You may request a return if:

You received a damaged product.
You received a defective product.
You received the wrong item.
The product has a manufacturing defect.

To be eligible for a return, the product must:

Be unused and in its original condition.
Be returned with all original packaging, accessories, tags, and invoices (if applicable).
Be reported within 7 days of delivery.

2. Non-Returnable Items

The following items cannot be returned unless they are damaged, defective, or incorrectly delivered:

Used products
Products damaged due to misuse or improper handling
Products without original packaging
Items marked as non-returnable on the product page
Gift cards (if applicable)

3. How to Request a Return

To initiate a return, please contact us with:

Your Order Number
Your Name
Photos or videos of the product (if damaged, defective, or incorrect)
A brief description of the issue

Contact Details:

Email: estoreall@outlook.com

Phone: +91 7878149647

4. Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

5. Replacement

If you receive a damaged, defective, or incorrect item, we may offer a replacement instead of a refund, subject to product availability.

6. Order Cancellation

Orders may be canceled before they are shipped. Once an order has been shipped, it cannot be canceled. If eligible, you may request a return after delivery in accordance with this policy.